Installed Right the First Time—
and Backed for Life.
Peace of mind on every project. If an installation issue arises due to our workmanship, we’ll make it right.
Pro Install
Certified installers follow manufacturer specs for every product.
Lifetime Coverage
Workmanship is covered for as long as you own your floor.
Fast Support
Notice an issue? We inspect quickly and resolve it ASAP.
What’s Covered
Installation workmanship on qualifying projects completed by Raider Flooring. Product defects remain covered by the manufacturer’s warranty.
Carpet Installation Guarantee
- Seams, transitions, and stretching workmanship.
- Stair wrapping and metal transitions properly secured.
- Power-stretching to minimize ripples/wrinkles.
FAQ — Common Questions
Does this cover carpet defects? Manufacturer defects are handled under the product warranty; installation workmanship is covered here.
What about pet damage? Wear, abuse, or water/pet damage isn’t covered.
Luxury Vinyl Installation Guarantee
- Flatness checks, expansion gaps, and locking-system integrity.
- Glue-down coverage against trowel/adhesive workmanship issues.
- Transitions and trims fitted cleanly.
FAQ — Common Questions
What about slab moisture? Moisture mitigation is covered when specified and installed by us; external leaks or new moisture events aren’t covered.
Sunken or structural movement? Structural shifts or substrate movement are not workmanship defects.
Laminate Installation Guarantee
- Proper underlayment, expansion, and transitions.
- Cut lines, door casings, and trims finished cleanly.
- Stair noses secured to spec.
FAQ — Common Questions
Water events? Flooding/spills causing swelling aren’t workmanship issues and aren’t covered.
Hardwood Installation Guarantee
- Acclimation, fastening/adhesive methods, and expansion spacing.
- Stair and trim craftsmanship.
- Moisture testing documentation on install.
FAQ — Common Questions
Seasonal gapping? Normal seasonal movement is natural and not a workmanship defect.
Tile & Shower Installation Guarantee
- Flatness, lippage control, and grout line consistency.
- Proper waterproofing in wet areas per manufacturer and TCNA guidelines.
- Transitions and trims installed to spec.
FAQ — Common Questions
Grout sealing? If sealing is declined or not part of scope, staining isn’t covered. Routine maintenance recommended.
Commercial Workmanship Guarantee
- Project-specific scopes and submittals adhered to.
- Manufacturer installation standards followed for warranty compliance.
- Punch-list resolution and documentation.
FAQ — Common Questions
Maintenance contracts? We can include maintenance guidance to help preserve warranties.
Note: Coverage applies to workmanship by Raider Flooring. Exclusions include abuse, neglect, environmental/structural movement, water events, and manufacturer product defects. Replace/adjust text to match your official policy.
Trusted in Lubbock
Family-owned and community-trusted. We stand behind every install.
“The install looks fantastic and the team was quick to resolve a small transition tweak. That lifetime guarantee gives serious peace of mind.”
General FAQs
How long does the guarantee last?
For as long as you own your floor installed by Raider Flooring (workmanship coverage). Transferability and specific terms may vary by product—confirm at time of purchase.What’s excluded?
Non-workmanship issues like product defects, wear/tear, pet damage, flooding/water events, structural movement, or lack of recommended maintenance. See your invoice/contract for full terms.How do I request service?
Call (806) 412-0746 or request a visit. We’ll inspect, diagnose the cause, and schedule the fix if it’s a covered workmanship item.Ready to start with installation confidence?
Showroom: 4815 50th Street, Lubbock, TX • Just west of Quaker Ave